TICKETS

GENERAL TICKET INFORMATION

• How can I upgrade my ticket?
• How do I get a ticket to Toronto Comicon?
• How much does admission cost?
• What are the Box Office Hours for Toronto Comicon and where is it?
• When can I pick up my badge at Toronto Comicon?
• How do I log into my GrowTix account?

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REFUNDS

• What is your refund policy?
• How do I process a self-refund for my ticket(s)? 
• I requested a refund; where is my money?
• What is the deadline to request a refund?
• What if I only want to refund one of my tickets?

3-DAY BADGE

• What is included with the 3-Day Badge?
• I can’t attend Toronto Comicon all 3 days, can I share my badge with someone else?

ADULT SINGLE DAY BADGE

• What is included in my Adult Single Day Badge?
• Can I upgrade my ticket?
• Can I attend Toronto Comicon on a different day?

YOUTH SINGLE DAY BADGE

• What is a Youth Single Day Badge?
• What is included in a Youth Single Day Badge?
• Do I need to buy a Youth Single Day Badge for each day my child (13-17) attends Toronto Comicon?
• Can I upgrade my ticket?
• Can I attend Toronto Comicon on a different day?

CHILD PASS

• Which pass type does my child require?
• Do I need to buy a Child Pass for each day my child attends Toronto Comicon?
• How does the Kids Free Coupon work at Toronto Comicon?

BADGE POLICIES

• What is your badge policy?
• What is your wristband policy?
• What is your refund policy?

E-TICKETS AND QR CODES

• I can’t find my QR code for Toronto Comicon, can you send me a new one?
• Can I show my QR code on my phone?
• How do I access my QR code(s)?

GROUP RATES

• Do you offer group rates for Toronto Comicon?

OTHER IMPORTANT TICKET INFORMATION

• My credit card is declined, and I am getting an error code?
• My tickets were gifted to me; do I need to change the name on the e-ticket?
• Can I pick up a badge for my friend?
• Can I pick up my badge on a day which I am not attending?
• What perks come with each ticket type?
• Can I buy from a site other than comicontoronto.com?