TICKETS

GENERAL TICKET INFORMATION

• How can I upgrade my ticket?
• How do I get a ticket to Toronto Comicon?
• How much does admission cost?
• What are the Box Office Hours for Toronto Comicon and where is it?
• When can I pick up my wristband at Toronto Comicon?
• How do I log into my GrowTix account?

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REFUNDS

• What is your refund policy?
• How do I process a self-refund for my ticket(s)? 
• I requested a refund; where is my money?
• What is the deadline to request a refund?
• What if I only want to refund one of my tickets?

VIP PACKAGE

• I had a VIP Badge at a previous show, which includes a complimentary general admission wristband for Toronto Comicon. Can I upgrade it?

ULTIMATE FAN PACKAGE

• I had an Ultimate Fan Package or Premium Package at a previous show, which includes a complimentary general admission wristband for Toronto Comicon. Can I upgrade it?

3-DAY WRISTBAND

• What is included with the 3-Day Wristband?
• I can’t attend Toronto Comicon all 3 days, can I share my wristband with someone else?

ADULT SINGLE DAY WRISTBAND

• What is included in my Adult Single Day Wristband?
• Can I upgrade my ticket?
• Can I attend Toronto Comicon on a different day?

YOUTH SINGLE DAY WRISTBAND

• What is a Youth Single Day Wristband?
• What is included in a Youth Single Day Wristband?
• Do I need to buy a Youth Single Day Wristband for each day my child (13-17) attends Toronto Comicon?
• Can I upgrade my ticket?
• Can I attend Toronto Comicon on a different day?

CHILD PASS

• Which pass type does my child require?
• Do I need to buy a Child Pass for each day my child attends Toronto Comicon?
• How does the Kids Free Coupon work at Toronto Comicon?

WRISTBAND POLICIES

• What is your wristband policy?
• What is your refund policy?

E-TICKETS AND QR CODES

• I can’t find my QR code for Toronto Comicon, can you send me a new one?
• Can I show my QR code on my phone?
• How do I access my QR code(s)?

GROUP RATES

• Do you offer group rates for Toronto Comicon?

OTHER IMPORTANT TICKET INFORMATION

• My credit card is declined, and I am getting an error code?
• My tickets were gifted to me; do I need to change the name on the e-ticket?
• Can I pick up a wristband for my friend?
• Can I pick up my wristbands on a day which I am not attending?
• What perks come with each ticket type?
• Can I buy from a site other than comicontoronto.com?